Help, kept human.
Questions about a voice, a family circle, or a message waiting for its day? We’re here to help you take the next careful step.
For account help, delivery questions, consent concerns, or anything that feels urgent to your family.
hello@everspoken.appGetting started
Common questions
How do I preserve a voice?
Open Preserve, tell us whose voice it is, record the required consent, then add the recordings you want your family to keep. The vault confirms the consent and family requirements before anything is created.
Where is my family’s audio stored?
Source audio, consent recordings, generated audio, and June sessions live in private, family-scoped storage. Access is controlled by sign-in, family membership, and short-lived listening links. Recipients hear a message through a secure link; they do not receive the audio file.
How do I invite a guardian?
Open the Consent Vault and choose Invite guardian. The invited person signs in with the email you used, then sees an in-app invitation to accept the family circle. An invitation can be cancelled before it is accepted.
Why is a scheduled message waiting?
A waiting message is sealed until its delivery date. Depending on the voice’s consent and family settings, it may also need guardian approval before it can be delivered. Open the item to see its current status.
Can I change an email address or phone number?
For your own account, update your contact details in Account. A delivery recipient chooses their own phone number before they can receive text messages. If you need help with an existing scheduled delivery, email us from the address associated with your vault.
How do I stop text messages?
Reply STOP to an Everspoken text to opt out, or reply HELP for help. Stopping texts does not affect email delivery or delete your vault.
Consent and control
A voice is never just a file.
You can seal a voice from its Consent Vault to stop new generations. Permanent deletion is available from the voice’s profile controls. If you cannot access your account or need help with a consent concern, contact us at hello@everspoken.app.
Useful links